Systematic+ unveils the results of the company’s annual State of Technology report, showing the evolution of IT teams

MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Systematic+, a professional development community for enterprise technology professionals powered by Workato, has launched its annual State of Enterprise Technology Report. The data report was produced as a follow-up to the 2020 and 2021 State of Business Technology Reports, which were dedicated to exploring central themes for the BT industry. This year’s findings focus on how enterprise technology teams are fundamentally changing and becoming more strategic partners and expert innovators, as well as how these teams are maximizing efficiency with rising economic uncertainties looming. . There continues to be a shift within organizations that highlights the changing ways in which enterprise technology teams increasingly deliver strategic value, and this moment of uncertainty will no doubt translate into solutions. creative to difficult circumstances.

So what exactly is the role of Business Technology? 62% of respondents are responsible for developing a long-term BT strategy that aligns with broader business initiatives, a sign of BT’s growing emphasis on partnering with other business sectors to generate value. Other important job responsibilities include planning and executing the backlog of IT projects across the organization and building, leading and mentoring a team. Compared to last year, these responsibilities focus more on strategy, collaboration and mentoring.

Focusing on efficiency in 2022, 58% of leaders said they relied on automation to save money and time across the business. In addition to leveraging automation, 51% of respondents are integrating new technologies to ease the pain of time-consuming issues.

“Over the past two years, we have seen the growth and evolution of enterprise technology teams from tactical executioners to strategic and innovative partners. It’s clear that these teams are at the forefront of digital transformation, constantly adapting to the changing business and workforce landscape,” said Carter Busse, CIO at Workato. “In 2022, it was no surprise that maximizing efficiency across all organizations was a priority for BT leaders. From reducing overall SaaS spend, to being measured against higher expectations with fewer resources to investing more in cybersecurity, enterprise technology leaders are becoming integral voices within businesses and we will continue to see this trend increase as we enter the next year.

This year’s report highlighted the following key findings:

  • Companies have more budget than last year, but less room for experimentation and innovation. 82% of teams are currently expected to do more, and nearly half of those teams are measured against higher expectations with fewer resources than before.
  • The majority of enterprise technology leaders believe automation is the key to maximizing efficiency in an uncertain economy. With 58% of executives focused on using automation to gain efficiency, this year has seen an increase in the number of companies that have automated more complex processes such as quote-to-pay (19% to 24 %) and procure-to-pay (25% to 30%).
  • 57% of enterprise technology leaders are pressured by management to reduce SaaS spending. BT executives disagree on a single approach to respond to this pressure. When it comes to consolidating application usage, which 40% of respondents say they do, a major problem is lack of knowledge of all the applications a company runs.
  • AI is currently a priority for businesses. 92% of respondents said AI was a priority for them, and 75% have already implemented AI/ML (Machine Learning) solutions. The majority of companies (37%) have implemented a combination of solutions designed in-house and operated through a third-party platform.
  • The top skills executives look for in enterprise technology candidates are knowledge of the IT Infrastructure Library (ITIL) (36%), software development skills (34%), and cybersecurity expertise (30%). For companies with 250 to 500 employees, “soft skills” are the first thing BT executives look for in a candidate, followed by ITIL knowledge and cybersecurity.
  • In 2021, Business Technology teams were focused on their cybersecurity programs, and this year is no different with 45% of leaders selecting it as an area they are investing in more than ever. Other top areas of focus also include investments in cloud applications (38%) and data analytics (36%).

For this year’s report, Systematic+, a professional development community for BT professionals powered by Workato, commissioned Atomik Research, an independent market research firm, to conduct an online survey of IT professionals. and full-time BTs located in businesses across the United States with over 100 employees. The resulting 519 respondents ranged in seniority from analysts to senior executives.

Founded in 2018 as a community for those working in enterprise technology, Systematic+ has over 5,000 members worldwide, all working towards the same thing: enabling enterprise through technology. Between virtual and in-person monthly meetups, a private online forum, and an annual conference with community members, Systematic+ is an innovation incubator in the Business Technology space.

Click here to download the 2022 State of the Company’s Technology Report. To learn more about Systematic+ powered by Workato, visit

About Workato

A leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Designed for businesses and IT users, Workato is trusted by more than 17,000 of the world’s leading brands, including Broadcom, Intuit and Box. Based in Mountain View, Calif., Workato is backed by Altimeter Capital, Battery Ventures, Insight Venture Partners, Tiger Global and Redpoint Ventures. For more information, visit or connect with us on social media:

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